Refund Policy

At Kreedashala Store, we strive to provide the best quality products and customer experience. This Refund Policy outlines the conditions under which refunds are processed.

1. Eligibility for Refund

You may be eligible for a refund if:

* The return request is made within **7 days of delivery**

* The product is unused, unworn, and in original condition

* All original packaging, tags, and accessories are intact

* A valid proof of purchase (invoice/order ID) is provided

2. Non-Refundable Items

Refunds will not be applicable for:

* Used, damaged, or altered products (not due to our fault)

* Innerwear or hygiene-sensitive items

* Customized or personalized products

* Products marked as “Non-Returnable” or “Final Sale”

3. Refund Process

* Once the returned product is received, it will be inspected.

* If approved, the refund will be initiated.

* You will be notified via email or phone regarding the status.

4. Refund Timeline

* Refunds are processed within 5–7 business days after approval.

* The time taken for the amount to reflect depends on your bank/payment provider.

5. Mode of Refund

* Prepaid Orders:** Refunded to the original payment method

* Cash on Delivery (COD):** Refunded via bank transfer or UPI (details required)

6. Shipping Charges

* Shipping charges are non-refundable

* If the return is due to our mistake (wrong/damaged product), shipping costs will be refunded

7. Late or Missing Refunds

If you haven’t received your refund:

* Check your bank account again

* Contact your bank/payment provider

* If the issue persists, contact us

8. Cancellation Refunds

* Orders cancelled before dispatch are eligible for a full refund

* Once shipped, cancellation is not allowed; you may request a return after delivery

9. Contact Information

For refund-related queries, please contact us:

Email: contact@kreedashalastore.com

Phone:9205290015