Frequently asked question

Please contact us immediately with photos/videos, and we will resolve the issue quickly.

Yes, you can cancel your order before it is shipped. After shipping, cancellation is not possible.

Refunds are processed within 5–7 business days after the returned product is received and approved

We offer a 7-day return policy for eligible products. Items must be unused and in original condition.

Yes, once your order is shipped, you will receive a tracking link/ID via email or SMS.

Delivery usually takes 3–7 business days, depending on your location.

We accept: * UPI * Debit/Credit Cards * Net Banking * Cash on Delivery (COD) (if available)

Yes, you must fill all required details like name, phone number, email, and complete address before placing an order.

* Sign up / Login * Select product and add to cart * Go to checkout * Fill all required details * Choose payment method * Place your order

Yes, you need to sign up or log in before placing an order on Kreedashala Store.

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